Resources and support to guide reimbursement requests and help answer questions.
Syntactx/NAMSA, a confidential third-party Contract Research Organization (“CRO”), has been retained by the manufacturer of the Valiant Navion™ Thoracic Stent Graft System (Medtronic) to support patients confirmed to have been implanted with this product that was voluntarily recalled on February 17th, 2021.
Medtronic has developed a program to provide assistance to physicians and their patients patients who may be impacted by the product recall. The SAFE-N (Safety Assessment for Everyone-Navion) Program has several components, including: imaging and data collection, physician resources, and patient support.
Medtronic is committed to working with physicians and their patients to reduce financial barriers to recommended physician follow-up visits by helping to address unreimbursed recall-related medical expenses. Under this program, you may be eligible for reimbursement of out-of-pocket medical and incidental expenses for additional imaging and medical treatment that is directly related to the Valiant Navion Recall. Medtronic is offering a Limited Warranty to provide this support. Requests for reimbursement will be processed by Syntactx/NAMSA.
Please review the following information and contact Syntactx/NAMSA with any questions.
Syntactx
RE: SAFE-N Project 4 World Trade Center 150 Greenwich Street,
44th Floor New York, New York, 10007
Facsimile: 1 (800) 342-1401
Email: SAFE-N-Reimburse@syntactx.com
Country | Toll Free Number | Website |
---|---|---|
USA | 1-833-256-2308 | https://navionsafety.namsa.com/ |
Australia | 1800 512 149 | https://navionsafety.namsa.com/aus |
Japan | 0120239946 | https://navionsafety.namsa.com/jpn |
New Zealand | 0800 444 248 | https://navionsafety.namsa.com/nzl |
Taiwan | +886 80 149 1551 | https://navionsafety.namsa.com/twn |
Hong Kong | +852 800 969 726 | https://navionsafety.namsa.com/hkg |
India | +91 80005 02426 | https://navionsafety.namsa.com/ind |
Korea | +82 80 877 5334 | https://navionsafety.namsa.com/kor |
Maccau | +853 6262 1359 | https://navionsafety.namsa.com/mac |
Malaysia | +60 1 800 813 868 | https://navionsafety.namsa.com/mys |
Singapore | +65 800 852 8381 | https://navionsafety.namsa.com/sgp |
Vietnam | +84 1800400459 | https://navionsafety.namsa.com/vnm |
Thailand | +66 1800 018 014 | https://navionsafety.namsa.com/tha |